Why custom code beat automation tools
Along the way I tried Pipedream and n8n. Both connect apps quickly, and both look simple on day one.
The work kept needing more customization than those tools allowed. Custom code turned out to be the way to go. It does exactly what the business needs, and I can change it when the business changes.
Simple on day one is not the same as simple in year three.
The call I undid
Kajabi's email tools worked, but every custom form or newsletter design needed a hack. So I moved the newsletter and forms to Kit (formerly ConvertKit), a tool made for email.
Kit did what it promised. But a dedicated tool needs time and attention to feed it, and that time was better spent elsewhere. So I moved the newsletter and forms back into Kajabi. The bill went down and there was less to maintain.
Knowing when to undo is part of the job.